Andrea Willis is committed to protecting your personal information, This Privacy Policy explains its principles and how any personal information is used when you access this website.

www.andreawillis.co.uk

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way.

When you make a purchase

Here at Andrea Willis, we collect certain information from you to enable you to complete a purchase in the shop section, this will include your name, billing address ,shipping address, payment information which includes credit card numbers and your e mail addresss and contact number. This is referred to as your 'order information'.

In addition we collect the Internet Protocol (IP) address used to connect your computer to the Internet, e-mail address, computer and connection information history. We may use software tools to measure and collect session information , including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, comments, feedback, product reviews, recommendations and personal profile)

How do we collect information?

If you use the contact form on the 'contact'  section on the site, as part of the process, we collect personal information you give us such as your name, address, and email address and telephone number. Your personal information will be used for the specific reasons stated above only.

We will never send you irrelevent emails.

You may opt out of my email communications at any time.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

-To provide and operate the services.

-To provide our Users with ongoing customer assistance.

-To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages.

-For improving our services to you.

-To contact you via email/phone or by post for services signed up to or requested.

-To comply with any applicable laws and regulations.

-To fulfil any orders placed with us, including processing your payment information, arranging for shipping and providing you with invoices and/or order confirmations.

-Additionally, we use this information to communicate with you, provide you with information or advertising relating to products or services at Andrea Willis.

How do you store, use, share, and disclose your visitors' personal information?

We share your personal information with third parties to help us use your personal information. Andrea Willis uses WorldPay to take payments from you when a purchase is made in the shop section of the website. Please  visit https://www.worldpay.com/uk for more information.

We collect the personal information you voluntarily provide to us, which includes your name and email address in order to subscribe to our newsletter and receive our free content.

Our company is hosted on the CREATE platform. CREATE provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through CREATE'S data storage, databases, and the general CREATE applications. They store your data on secure servers behind a firewall.

How do you communicate with your site visitors?

We usually communicate via email with regards to orders. We may in future have a newsletter service which customers can sign up for. We will adjust this document accordingly and in the future if necessary.

How do you use cookies and other tracking tools?

Cookies are small pieces of data stored on a visitor's browser, usually used to keep track of their movements and actions on a site. Cookies are implemented in every site built by CREATE If you don't want us to process your data anymore, please contact us by emailing: [email protected]

You have the right to remove any information we may hold on you.

We will never sell, rent, make  public or distribute your information.

We use cookies on this website via CREATE, details below:

Essential Website/ Session Cookies-

These are strictly necessary cookies that enable this site to function as intended.

Analytical/ Performance Cookies-

These enable Create, this website's platform, to monitor the performance of this  (page loading speeds, etc) to ensure that everything is functioning correctly.

Andrea Willis is committed to protecting your personal information. This Privacy Policy explains its principles and how any personal information is used when you access this website:

www.andreawillis.co.uk

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way.

When you make a purchase

Here at Andrea Willis, we collect certain information from you to enable you to complete a purchase in the shop section, this will include your name, billing address, shipping address,payment information which includes credit card numbers and your e mail address and contact number. This is referred to as your 'order information'

In addition,  we collect the Internet Protocol (IP) address used to connect your computer to the internet, e mail address, computer and connection information history. We may use software tools to measure and collect session information, including page resonse times, length of visits to certain pages , page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including nmae, email, comments, feedback, product reviews, recommendations and personal profile)

How do we collect information?

If you use the contact form on the  'contact' section on the site, as part of the process, we collect personal information you give us such as your name, address, and email address and telephone number. Your personal information will be used for the specific reasons stated above only. 

We will never send you irrelevent emails.

You may opt out of my email communications at any time.

Why do we collect such personal information?

-We collect such Non-personal and Personal Information for the following purposes:

-To provide and operate the services.

-To provide our Users with ongoing customer assistance.

-To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages.

-For improving our services to you.

-To contact you via email/phone or by post for services signed up to or requested.

-To comply with any applicable laws and regulations.

-To fulfil any orders placed with us, including processing your payment information, arranging for shipping and providing you with invoices and/or order confirmations.

-Additionally, we use this information to communicate with you, provide you with information or advertising relating to products or services at Andrea Willis.

How do you store, use, share and disclose your visitors' personal information?

We share your personal information with third parties to help us use your personal information. Andrea Willis uses WorldPay to take payments from you when a purchase is made in the shop section of the website. Please visit https://www.worldpay.com/uk for more information.

We collect the personal information you voluntarily provide to us, which includes your name and email address in order to subscribe to our newsletter and receive our free content.

Our company is hosted on the CREATE platform. CREATE provides us with with the online platform that allows us to sell our products and services to you. Your data may be stored through CREATE'S data storage, databases, and the general CREATE applications. They store your data on secure servers behind a firewall.

How do you communicate with your site visitors?

We usually communicate via email with regards to orders. We may in future have a newsletter service which customers can sign up for. We will adjust this document accordingly and in the future if necessary.

How do you use cookies and other tracking tools?

Cookies are small pieces of data stored on a visitor's browser, usually used to keep track of their movements and actions on a site. Cookies are implemented in every site built by CREATE If you don't want us to process your data anymore, please contact us by emailing:

[email protected]

You have the right to remove any information we may hold on you.

We will never sell, rent, make public or distribute your information.

We use cookies on this website via CREATE, details below:

Essential Website/Session Cookies

These are strictly necessary cookies that enable this site to function as intended.

Analytical/ Performance Cookies

These enable Create, this website's platform, to monitor the performance of this (page loading speeds, etc) to ensure that everything is functioning correctly.

Functionality Cookies - These enable Andrea Willis customers to be recognised when they return to your site to improve their user experience.  For example, if they have a user account, they may remember their details so they can log in faster.

Depending on content on this website, then additional cookies may be present. We will update this document about these third party cookies if appropriate.

This website may contain links to third party websites. Unless otherwise stated, this privacy policy only covers information that we collect from you on this site. Any other link will be covered by the privacy policy of that specific site. You hereby acknowledge and accept that we are not responsible for the privacy policies or practices of third parties.

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please  review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have  about you, you are invited to contact us by writing to:

Andrea Willis, 4A Hanover Road, Scarborough, North Yorkshire, YO111LS

Updated 16th September  2020